Hi Debra,
We thank you for your review. We agree that this is a stunningly beautiful necklace as it highlights your neckline as the necklace falls down your dé·colle·tage. This is one of our best selling necklace and LOVED by everyone as you can see in the photos and videos that we posted of our customers and influencers wearing them. You can scroll through our photos to get an idea of how this necklace fits. This is honestly the first negative comment we received about this necklace ever since we began selling this necklace about 3 years ago.
Length of the necklace is in the product description. It is 16in + 2 in. For your reference, 14 inches is considered 'choker legnth' that fits around your neckl. 16 inches is considered a 'choker length' that fits around the base of your neck. 18 inches is considered a 'princess length' that drapes around the collar bone.
We do see that you had contacted us already about this necklace, and we had refunded you 100% after you had returned the necklace. Please be assured that we take care of our customers. I hope our reply helps.
